Covid 19 Delivery Impact/Shipping Information - Updated 06/05/2020 4.30pm
Due to the high volume of orders and demand, we can not guarantee next day delivery, although we are working extremely hard to process all orders as fast as possible.
Our courier provider - DPD are experiencing a huge surge in parcel volumes travelling through their Network, delivery delays are being experienced in some areas. Please allow a couple of days to receive your order. The Predict One Hour Delivery Window notification will be sent via SMS and/or email on the day of delivery.
Orders placed Monday to Thursday before 12.00 noon are shipped with Next Day Delivery. Orders placed on Friday before 12.00 noon will usually be dispatched on Friday for Monday delivery. All orders processed after 12.00 noon Friday through to Sunday will be dispatched Monday for delivery on Tuesday. We try to provide a fast turnaround on the dispatch of all orders received but, coming into the seasonal time of year, orders may take a little longer to be dispatched due to the increase in volume of orders. Orders will be shipped with our distribution carrier - DPD couriers. DPD offer a Parcel Wizard service that allows you to choose a day that suits to have your parcel delivered and you can also advise where you want your parcel delivered. To register for this service, Please visit www.dpdparcelwizard.ie
United Kingdom customers can expect delivery of their orders within 1 - 3 days (pending on order confirmation). Customers in city destinations may receive their parcels swifter than customers in rural areas.
International Deliveries can take up to 3 - 7 days. DPD international shipping prices are inclusive of 6.5% Fuel Costs and 23% VAT and weight calculated between 1 - 5 Kg.
It is the buyer's responsibility to ensure that the correct shipping/delivery information is provided and that your package can be received at your address. Should it occur that delivery be impossible and that the package is returned to us, the buyer will be subject to shipping fees for resending of goods. Please review information supplied before placing your order. We prioritise a fast dispatch and delivery timeframe, so it may not be possible to enter to amend your delivery/shipping information after you place your order.
We use reliable distribution/postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.
Please note that all international orders are subject to review prior to dispatch. If your order has a combined weight of 1.00kg and over or contains aerosols, we reserve the right to charge a surcharge for this delivery or cancel if the chosen carrier will not accept aerosols in their packages. We will always contact you first in these instances.
Please note we are unable to dispatch orders to certain countries due to excessivley high postage/courier costs.
If you have a specific query about a delivery address outside of Ireland, UK or the rest of Europe, please contact us at email@example.com and we will be able to give you a specific delivery quote.
In the unlikely event that an item you have ordered is Out of Stock, we will notify you immediately to inform you of any possible delays.
If you enter incorrect or incomplete shipping address and your item is returned to sender, we will only resend your order after the buyer pays an additional shipping fee. If the order is subsequently cancelled after being returned to sender, a restocking fee of €5 will apply to each order and will be deducted from the refund amount.
Our delivery charges are calculated based on weight and destination. You will be notified of any additional charges to your order.
Please note that prices, times and dates given for delivery are estimates only.
Collect in Store for Free
You can chose to collect your item in-store. Please allow 1 working day for your order to be available.
All orders for delivery within Ireland above €75 will be eligible for FREE DELIVERY. Orders not eligible for Free Delivery a standard delivery charge of €5 is applied.
Online Digital Print Service Website
A standard delivery charge of €6 is applied to all Online Digital Orders.
More information/queries regarding our Online Photolab Website please contact firstname.lastname@example.org