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Payment and Security

All of our web based transactions are processed through Realex. 
Realex Payments are a highly trusted online payment card processor who employs a team of full time information security staff who are seen as experts in their industry.

Realex Payments are certified and approved by several leading financial institutions. A full list of all financial institutions that Realex Payments work with can be viewed here. Our systems and security controls are based on current industry standards and our staff continually research changes in the industry to ensure our controls are updated when required. There are several layers of technology in place to ensure the confidentiality, authentication and integrity of information.

Realex Payments have been accredited with the Account Information Security (AIS) certification by VISA and are one of a small amount of companies in Europe to achieve this. This shows our commitment to above industry standard in every aspect of payment processing.

The Payment Card Industry Data Security Standard (“PCI DSS”) was established in 2004 as an industry-wide set of requirements and processes to help ensure that cardholders can make purchases confident in the knowledge that their credit card information will be protected from fraudsters.

Realex Payments are compliant with PCI DSS Level 1, the highest level of PCI compliance, and Realex Payments were one of the first service providers in Europe to achieve this Level 1 certification in October 2004. Realex Payments appeared on the VISA website as a case study on implementing the PCI DSS. To view our latest PCI-DSS certificate, please click here.

Cardholder information is encrypted and hashed when stored on Realex Payments systems and will not be displayed in our reporting systems.

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